FAQ

Frequently Asked Questions

Everything you need to know about HerJoy Telesante.

TELEHEALTH

Telehealth Services

Our services are available to anyone in Quebec with non-urgent healthcare needs, including individuals without a family doctor or those in remote areas.
We use advanced, secure software to ensure your personal and medical information is fully protected and compliant with Health Canada standards.
We provide assessments, prescription renewals, referrals, and follow-ups for non-urgent healthcare needs. Mental health services are also a key focus.
Yes, our platform and services are offered in both English and French to cater to Quebec’s diverse population.
No. If you have shortness of breath or chest pain, call 911 or go to the emergency immediately. These conditions are considered life-threatening and need immediate attention in a hospital setting.
HOME CARE

Home Care Services

We offer blood draw services and nursing consultations in the comfort of your home. Our qualified nurses come to you, eliminating the need to travel to a clinic.
Currently, our home care services are available in the Greater Montreal area. We are actively working on expanding coverage to other regions in Quebec.
You can book a home care appointment through our website or by calling us at (514) 701-3174. Our team will schedule a convenient time for the nurse to visit you.
Many insurance plans cover nursing services. We provide official receipts that you can submit to your insurance provider for reimbursement. Contact your insurer for specific coverage details.

Ready to take control of your health?

Book your virtual appointment today and experience healthcare that fits your life.